Frequently Asked Questions
How can I cancel the subscription?
If you have purchased via web app, visit https://triviamaker.com/account page and you can see an option to cancel your existing subscription.
Android app: If you have subscribed to TriviaMaker using the Android application, you can cancel your subscription follow steps as mentioned in https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
iOS App : If you have subscribed to TriviaMaker using the iOS application, you can cancel your subscription follow steps as mentioned in https://support.apple.com/en-us/HT202039
How can I get a refund?
If you are still in the Trial period, you can request a refund. To get a refund, first of all you need to cancel your existing subscription and email us on firstname.lastname@example.org with the subject line “Refund request”. Please note that our 7 days refund policy is only applicable for purchases via website.
How to create a new game?
You can create a new game by tapping on create game option on side menu.
On Desktop or Mac or Web app
What is the game theme?
Game themes are pre-made themes which helps to create quiz easily.
What is the game style?
TriviaMaker offers FOUR different style of games.
Grid: This is a game style like a flashcard, where question will be displayed and participant need to guess the answer.
List: In list style there will be multiple answer of a question, like a name the marvel movies.
Trivia: This is a multiple choice question answer quiz. Where there will be one correct answer with 3 incorrect answer.
Wheel (Beta): Wheel is under beta version, it is kind of spin the wheel, guess the character and if it’s correct you will earn points as per the wheel prize.
How can I create the Grid style game?
You can refer our tutorial from https://triviamaker.com/kb/creating-your-first-grid-style-game/
- How can I create a List style game?
- How can I create a Trivia style game?
How can I create a Wheel style game?
You can refer our tutorial from https://triviamaker.com/kb/creating-wheel-style-games-with-triviamaker/
How can I change the logo or background or music of my game?
To change logo or background or music, open the game preview screen.
Step 1 : Click / Tap on trash button.
Step 2 : Now you can see a browser or “+” button and it will open a dialogue to choose an image / audio which you want to use.
Step 3: Hit on save button
How can I change the logo or background or music of a public game?
The simple answer is NO. You can’t change ANYTHING of public game directly. You can only modify your own game. If you want to edit any public game, download that game to your game list after that you can modify as you want.
Is it possible to remove the logo completely?
No, by default game will show default TriviaMaker logo.
What is TriviMaker for?
TriviaMaker is a platform to host a quiz either virtual or on stage show. It offers 4 different game style to choose from.
I am not able to edit the public game which I like.
You can only edit your own game, you can not edit the games which are not created by you. You can download that game into your game list, and after that you can edit that game.
How can I add my game to Trending or Featured games?
You can not directly add your game into trending or featured list directly, you can send you game link to email@example.com and if it is as per our requirement we will add your game into that list.
I am not seeing my game on the public list.
We are showing limited games into the public list and everyday many games are being created on TriviaMaker platform. We are working on a mechanism which will help to identify quality games and we can list them on top of public games.